We are committed to protecting your privacy, and we will only use any information by which you can be identified as set out in this policy.
This policy may be updated from time to time. It is recommended that you check this page when using the website and ensure you are happy with any changes.
This policy is effective from 27 November 2015.
What We Collect
Presently, we collect all or some of the following information:
- Your name
- Your postal address
- Phone number
- Email address
- Other information required to validate your application to use our services
- such other information as you may provide when contacting us, which may not be directly related to your subscription.
Please note we do not, and never have, stored any information relating to your payment details or other financial data. This information is processed entirely independently by a third party whom we have carefully selected for their established record in processing confidential information.
Why We Collect Information
Any information we collect is only as a direct result of you subscribing to our services, or when you contact us directly to request information or services.
All information collected is done so purely to provide you with the services to which you have subscribed, or to monitor and improve the provision of those services to you.
This information will never be provided to any third party unless required by law.
What We Do With the Information We Gather
The information we collect is only used to ensure the continuing provision of services in accordance with our Terms and Conditions, or any other relevant governance concerning the services to which you have subscribed. We will retain this information for at least as long as is needed to provide you with the services to which you have subscribed, and we will then normally retain at least part of this information to ensure our own future business requirements can be met.
Your information will not be stored on an open network, and access to it will be controlled with suitable physical, electronic and business procedures.
We will remove all information stored about you at any time by making a request in writing (see below).
We are committed to ensuring the security of your information. To prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard any information we collect.
A cookie is a small file saved on your computer's hard drive. Cookies are commonly used by web sites to enhance the user's experience with that website.
Any information can be stored in a cookie, but that information must be provided by the user. Cookies cannot be used to extract information from a user's computer, nor can they provide access to a user's computer.
Most browsers provide the facility to disable cookies, though this will normally adversely affect your web browsing experience, and will prevent your usage of the AITSFX.com website. We use 'functional' cookies to enable your access to the AITSFX.com website, ensure your right to access the website content, and to store certain preferences you may select while navigating the website. This does not include any personally identifiable data.
Links to Third Party Websites
This site contains links to external websites. We have no control over the content of third party sites and, although we will only normally link to another site for a specific reason stated on the page containing that link, such linking should not be taken as an endorsement of that website, or any guarantee of quality, security or safety of that website by us.
Controlling your Personal Information
You may choose to restrict the collection of your personal information on this website in the following ways:
- By not subscribing to any of our products or services
- By cancelling the provision of any products or services
- By requesting the removal of your personal information (see below)
- By not completing or submitting any 'web forms' that appear on this web site, including (but not limited to) any login forms, any contact forms or any support ticket forms.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You can update your personal information using the options on your 'my account' page.
Please note it will not normally be possible to alter your username once you have signed up to one of our products or services.
You may request details of all personal information which we hold about you under the Data Protection Act 1998, for which a small fee will be payable. If you would like a copy of the information held on you please write to the address below.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will update your records. We will promptly correct any information found to be incorrect.
We will remove all information stored about you at any time by making a request in writing.
Requesting Advice or Removal of Your Personal Information
If you would like to contact us concerning what information we hold about you, or requesting its removal, please do so to the following address:
AITS FX Limited
PO Box 8202